Motorola Solutions Software for Secure, Cloud-Based Disaster Resilience Selected by City of Oackland
A CAD system enables emergency dispatch operators to initiate calls for service and dispatch first responders, as well as maintain real-time incident status information and alerts.
Motorola Solutions announced that Oakland, California, selected its PremierOne™ CAD Software’s “Disaster Recovery as a Service” (DRaaS) solution to help ensure the resilience of its computer-aided dispatch (CAD) operations in the event of a disaster. A CAD system enables emergency dispatch operators to initiate calls for service and dispatch first responders, as well as maintain real-time incident status information and alerts. In the event of an earthquake, wildfire or other disaster that disrupts their on-premises CAD system, DRaaS allows Oakland to have a fully functional CAD system in the cloud shortly after the agency reports the outage, enabling the creation (standing up) of a virtual communications center.
“Making the move to back up our on-premise CAD operations in the cloud was essential for us. Thus, the time spent working with Motorola Solutions to develop this DRaaS capability was time well spent,” said Andrew ‘Pete’ Peterson, chief information officer, City of Oakland. “PremierOne CAD’s cloud-based disaster recovery feature enables us to ensure geodiversity in our backup system, is cost-effective versus an expensive effort to duplicate our on-premise backup system and complements our city’s vision of moving applications to the cloud. Motorola Solutions’ expertise in public safety and the cloud will help make sure our CAD system works during a disaster – when it matters most.”
“We’re committed to ensuring that public safety operations are always up and running, but especially during a disaster – that’s non-negotiable,” said Andrew Sinclair, senior vice president and general manager, Software Enterprise, Motorola Solutions. “Because our Disaster Recovery as a Service feature is hosted in the cloud, we are able to provide our customers with the secure, uncompromising resilience they need and the peace of mind they deserve, at a price they can afford.”
Oakland was the 14th major agency in 2019 to select, deploy and/or upgrade to PremierOne – a key offering to support public safety operations.