Federal Engineering Announces Artificial Intelligence Consulting Services1

Federal Engineering, Inc. (FE) announced the rollout of its Artificial Intelligence (AI) Consulting services for the public safety and public service markets.

Mr. Ronald F. Bosco, President & CEO of Federal Engineering, said:

“Virtually every aspect of society is embracing AI in some fashion, and public safety and public service organizations are no exception. FE recognizes that public safety/public service entities have differing objectives and requirements for AI than the general public, and the use of AI may have profound effects on the community and the delivery of services. As AI technology is evolving rapidly, many organizations are not fully prepared to make informed decisions about how to apply these tools effectively and efficiently while also minimizing the inherent risks. Recognizing this gap, FE has developed AI consulting services with a targeted approach to the needs of our client base. Our offerings integrate our vast knowledge of public safety and public service organizations gained over 42+ years, with the emerging functionality and capabilities of AI.”

Mr. Bosco went on to provide more details:

“AI applications are increasingly being deployed in emergency communications centers to improve call processing and handling, and to support critical decision-making. The benefits and risks of each instance of AI use must be fully understood before deployment. The ongoing need to audit AI processes, properly train personnel on its use, and establish effective safeguards must be addressed. FE conducts workshops to educate participants regarding the current capabilities and risks of deploying AI in public safety/public service organizations. During the workshop, AI’s potential to enhance efficiency and effectiveness is weighed against the challenges, such as associated costs, public trust considerations, governance, data security, and long-term sustainability. Practical insights into how public safety and public service can effectively integrate AI technologies into services are reviewed, including the experiences of early adopters. FE assists clients in deciding how and when to proceed with AI implementation. FE can also provide procurement support services to assist with the acquisition of AI and manage the implementation of these capabilities.”