DMR  |  2012-03-21

The New MOTOTRBO SL SERIES @ Historic 5 Star hotel

Source: The Critical Communications Review | Gert Jan Wolf editor

The MOTOTRBO™ SL Series helps the world-renowned Claridge’s Hotel – located in the heart of London – achieve instant, reliable and seamless communication that is virtually invisible to guests.

Located in the heart of London, the world-renowned Claridge’s Hotel is famous for its
five-star service and premier clientele that includes celebrities, dignitaries and the
business elite. Named “Top UK Business Hotel 2009” and “Best UK Hotel for Rooms
2010” by Condé Nast Traveler, providing flawless service is paramount to this historic
luxury property.

Guests expect extraordinary attentiveness, responsive security and absolute discretion
from Claridge’s staff. The challenge facing the hotel was how could it achieve instant,
reliable and seamless communication and make it virtually invisible to guests?

MOTOTRBO delivered all the benefits of digital, including instant, uninterrupted communication;
increased capacity for talk groups in the hotel; excellent coverage, even in drop-out areas; integrated data
applications designed for hospitality; and extended battery performance for long work shifts.
Claridge’s Hotel Operations Manager Michael Bonsor underscores how important MOTOTRBO is to hotel
operations. “A communications tool has to be quick, easy to use, and reliable,” he says. “When there is
an emergency in the hotel, when there is a fire alarm or security incident, we need to be able to rely on a
communication tool. Sometimes the phones don’t work or we don’t have mobile phone reception, but the radios
always work.”

Source: Motorola Solutions