Synch Dispatch Console (CAD / ARC)

The Synch Dispatch Console is a mission-critical command and control hub, designed for real-time team coordination, incident management, and emergency response.

The Synch Dispatch Console is a mission-critical command and control hub, designed for real-time team coordination, incident management, and emergency response. This web-based application gives dispatchers complete operational oversight, enabling them to instantly communicate, monitor, and manage field personnel, incidents, and geospatial alerts—all from a single intuitive interface.

Seamless Communication & Live Monitoring

  • Instant PTT & PTV Communication – Dispatchers can initiate and receive Push-to-Talk (PTT) and receive Push-to-Video (PTV) calls with any user or group in real time.
  • Live Location Tracking – View personnel, vehicles, and assets on a dynamic map, with real-time movement updates and location history. 
  • Automated Geofencing & POI Management – Set up geofences and receive alerts when users enter or exit designated areas.

Comprehensive Incident & Emergency Management

  • Centralized Incident Management – Dispatchers can create, track, and resolve incidents with automated escalation workflows.
  • SOS & Man Down Alerts – Instantly receive and respond to emergency SOS alarms, automatic Man Down detections, and lone worker alerts.
  • Safe Worker Status Center – View and manage workers operating in high-risk environments, with proactive monitoring and escalation tools.

Optimized for Operational Efficiency

  • Real-Time Situational Awareness – A consolidated dashboard displays user presence, activity, and incident reports, ensuring dispatchers have a clear operational picture at all times.
  • Customizable Alerts & Prioritization – Dispatchers can filter, sort, and prioritize critical alerts and communications based on urgency.
  • Seamless Interoperability – Integrates with LMR, LTE, Cameras, and external IT systems, ensuring smooth coordination across all communication platforms.

The Synch Dispatch Console empowers organizations with unparalleled control, rapid response capabilities, and enhanced safety oversight, making it an essential tool for managing dynamic, mission-critical operations.