TETRA  |  2015-10-23

TOTAL migrates to Digital with DAMM TetraFlex

Source: MCCResources

Until recently TOTAL Antwerpen was using an analogue Smartnet for communication.

TOTAL Antwerpen has more than 1300 radio users every day, and approximately 70 groups, and with more than 60.000 calls every day the need for secure, reliable radio communication was essential. The challenge was to succesfully migrate from an analogue to a digital solution providing secure radio communication in mission critical situations. Additionally the costs for the analogue frequency license were increasing, so fast implementation was essential.

Recently FLASH Services, the DAMM Partner in Belgium, provided a complete solution to design, commission, operate and maintain a TetraFlex communication system.

Rene de Backer, TOTAL, responsible for coordinating the IT network, telecommunication and access control for all TOTAL sites in the network explains: “Thanks to great teamwork and partnership, we succeeded with a fast implementation of the most reliable and future-proof critical radio communication.” 

As a result of the close Partnership between FLASH Services and TOTAL, a costsaving measure was taken: Full asset management was made possible with the FLASH Online Portal, where FLASH Services was given a direct acces into the TOTAL communication system to share all information in one place.

Rene de Backer elaborates: “We continue to reduce our operational costs by more ef cient management of our resources and equipment, using the FLASH Online Portal. With this shared Portal we can make better forecasts, for example we can spot radio failure trends early and address the problem accordingly.”

As an example this service secures a prolonged life for radios, as FLASH Services can monitor the status of the system and anticipate/forecast needs and optimise the process accordingly. This reduces costs for TOTAL and also ensures a failsafe and fully operational pool of radios.