EENA publishes new Case Study on Downsizing the Number of Emergency Services Centres
EENA is very happy to announce the publication of 'Managing Change - The example of Finland: From 15 centres to a network of 6 centres', a new case study document.
The Finnish administration’s view was ”In 2015 Finland will have a coherent, networked and reliable nationwide Emergency Response Centre Administration as the first link in responding to emergency needs quickly and professionally."
To accomplish it, a deep reform took place inside the Finnish emergency services structure. The 15 emergency services centres were reduced to a network of 6 centres.
In this document the experience of how this change was achieved and important lessons learnt are detailed. This document is of high interest for all public authorities foreseeing a similar reform.
You can donwload the document here.
