TELUS Commits $2 Million to Support Emergency Wildfire Relief Across British Columbia

As devastating wildfires sweep across British Columbia, TELUS is responding with a $2 million commitment in network connectivity, data top-ups and bill credits for affected customers, and donations and support to charities. TELUS is directing resources toward affected First Nations and non profit organizations on the ground – including the Salvation Army BC and community food banks – while ensuring residents and first responders have access to the critical communications services they need to stay connected.

"Our thoughts are with those affected by the devastating wildfires in British Columbia, and we want them to know that TELUS is here to help," said Victor Dodig, President and CEO of TELUS. "Our team has a long history of supporting communities in times of uncertainty and duress. As fire crews continue to battle the flames, TELUS is committed to doing what we can to help affected British Columbians through this challenging period – including supporting relief organizations, providing mental health and wellbeing services, delivering vital on-the-ground support and working around the clock to keep everyone connected."

Maintaining connectivity and critical network operations 

TELUS technicians are working tirelessly to keep network infrastructure operational under extreme conditions, including bringing in additional equipment like generators to keep cell sites running despite a lack of commercial power, and restoring damaged infrastructure as soon as it is safe to do so. This critical work ensures firefighters and other emergency personnel working on the frontlines of the fire remain connected, that residents facing possible evacuation orders have access to the latest information, and keeps families in touch during this difficult time. Our teams are coordinating with government agencies and relief organizations to provide connectivity at evacuation centres, command centres, and other critical locations, while deploying mobile connectivity solutions to fill gaps where fixed infrastructure has been damaged.

A longstanding commitment to disaster response and recovery

For more than two decades, TELUS has invested over $300 million in emergency response and community recovery globally, including more than $125 million toward wildfire and flood relief across Canada in recent years. British Columbia is TELUS' home, and when things are at their worst, British Columbians know they can count on the TELUS team to step-up and be at their best. TELUS is leveraging its technology, health capabilities, and remarkable team to help British Columbians stay safe, connected and supported throughout this wildfire emergency.