Tyler Technologies and Samsung to Develop Innovative Offerings for Public Safety Agencies

This program provides partners with access to more device features and leading-edge technologies on Samsung mobile devices. With this capability, partner software solutions can be better tailored to meet the needs of public safety end users, with the assurance of Samsung’s defense-grade mobile security platform protecting the devices from hardware through software layers.

Tyler is currently working with Samsung to develop wearable smart device applications that will integrate with New World™ public safety software. This initial wearable device will be available on the Samsung Gear S3, which is Samsung’s newest smartwatch and is compatible with most Android smartphones. Providing a wearable device helps improve access to mission-critical information for first responders without adding to the bulk of the devices they are already required to carry.

“This collaboration is a perfect fit for Tyler’s New World public safety solution as we aim to provide best-in-class software for first responders,” said Brian Leary, Tyler’s vice president of software strategy and development for New World. “The Samsung Gear S3 is just the start of the innovative plans we have with Samsung, and we look forward to providing additional benefits to our current and future clients.”

Once the wearables have access to the information in New World CAD, law enforcement records management, fire records managements, and jail management software, field officers could use their smartwatch to:

• Receive alerts to important calls for service, stolen vehicles, or abducted children
• Notify others of an emergency and request assistance
• Receive location alerts
• Join a call in progress and keep the 911 center apprised of their status
• Receive alerts about dangerous situations and officers needing assistance
• Automatically notify others if they are down or in pursuit

“Tyler’s collaboration with Samsung highlights our commitment to providing those in public safety with leading technology that helps enhance the safety of first responders and the communities they’re proud to serve,” said Greg Sebastian, president of Tyler’s Public Safety Division.