NEWS


Intrado’s AI Voice Translation and Transcription Technology Speeds 9-1-1 Response

Control rooms  |  2025-07-23

Automatic Language Detection and Translation Improves Call Handling Efficiency and Emergency Dispatch Accuracy.


Nazca Acquires 100% of Teltronic’s Share Capital

Control rooms  |   Narrowband  |   Broadband  |  2025-07-21

Now fully Spanish-owned, the company will maintain its organizational structure, and Teltronic’s management team will continue to lead the project.


British APCO Control Room Innovation Award Winner Announced during Control Room Awards 2025

Control rooms  |  2025-07-04

The Joint Emergency Services Control Room on the Isle of Anguilla is a UK Foreign, Commonwealth & Development Office funded project


Aguas Andinas Honored for Innovative Use of Critical Communications at World Congress

Control rooms  |  2025-07-03

Advanced control and communication solution from Motorola Solutions supports continuous and safe supply of drinking water to more than 8 million homes in the Metropolitan Region of Chile.


AI to Help Resolve Non-Emergency Calls Across Utah and Decrease 911 Caller Wait Times

Control rooms  |  2025-07-02

Utah Communications Authority to implement Motorola Solutions Virtual Response statewide to speed response and prioritize 911 resources.


Suffolk’s Once-in-a-Generation, State-of-the-Art Fire Control Room Goes Live

Control rooms  |  2025-06-30

The new control room, powered by cutting-edge technology from Motorola Solutions, now serves as a future-ready, cloud-enabled hub for managing critical 999 emergency calls across the county.


Motorola Solutions Introduces Hybrid Cloud Call Handling Offer to Drive 911 Response Speed and Resiliency

Control rooms  |  2025-06-23

New offer to streamline path to cloud for U.S. public safety answering points.


Motorola Solutions Showcasing Innovation and Impact at CCW

Control rooms  |   Narrowband  |   Broadband  |   Critical IoT  |   Video  |  2025-06-17

From protecting festival fans to defending a nation public safety agencies will share their experience and rationale behind recent technology investments.


Brussels to host global summit on emergency communications: ASTRID User Days and Critical Communications World 2025 join forces at Brussels Expo

Control rooms  |   Narrowband  |   Broadband  |   Satellite  |   Video  |  2025-06-16

Since its creation, ASTRID has provided a secure and reliable network enabling thousands of emergency responders in Belgium to work together efficiently


Intrado Announces the Availability of VIPER NextGen Call Handling Solution

Control rooms  |  2025-06-06

Next Generation 9-1-1 Cloud Native Call Handling Solution Expands Availability, Accelerates Deployments, and Enables AI Powered Translation.


Tait International Launches Takeover for Vital

Control rooms  |  2025-06-06

Headquartered in Wellington, New Zealand, Vital operates a network operations center (NOC) that monitors telecommunications networks across New Zealand.


Motorola Solutions Offers Assist Chat to all U.S. Public Safety Agencies Cost-Free and Expands AI Across Portfolio to Deliver Priority Intelligence to More Roles

Control rooms  |  2025-05-13

Assist Chat offers purpose-built security and guardrails for public safety agencies to make AI queries of their data.


Nedaa unveils Cutting-Edge Smart Communication Solutions at World Police Summit 2025

Control rooms  |  2025-05-12

The Dubai-based security network provider showcases next-generation technologies designed to optimize control room operations and accelerate emergency response capabilities.


Frequentis to Equip Norway's Fire Emergency Call Centres with LifeX Platform

Control rooms  |  2025-05-08

The new system will handle calls, radio, video, and digital messages, with flexibility to support future needs.


Datapath Selected for UK Mission Critical Control Room

Control rooms  |  2025-05-07

Using Aetria technology, operators can create their own personal ‘video wall’ on their workstation, allowing them to view content relevant to their role, with the ability to instantly share data on the main video wall when relevant.


SEMRECC Launches Cloud-Based Hexagon Emergency Communication Technology

Control rooms  |  2025-05-07

The cloud-based system, hosted by Microsoft Azure, makes it possible for multiple emergency communications centers to share capabilities, automatic upgrades and cybersecurity updates.


City of Mount Vernon Unveils AWARE Room, Advancing Community-Focused, Tech-Driven Policing to Focus More on the Community

Control rooms  |  2025-05-06

Mount Vernon’s AWARE Room provides police command staff with a centralized, real-time view of public safety situations—such as ongoing crimes or 911 emergencies—enabling faster and more informed responses.


Coastguard Nelson (NZ) Selects Omnitronics omnicore Express Dispatch

Control rooms  |   Narrowband  |  2025-05-02

This upgrade will significantly enhance the operational efficiency and effectiveness of the Nelson Coastguard, ensuring better service and safety for the community and the around 10,000 recreational and commercial waterborne craft operating in the area.


Frequentis Wins Contract for Integrated Operations and Control Centre System for the Thuringian State Police

Control rooms  |  2025-04-23

Control centre technology is ready for use for multimedia communications in the future broadband digital radio network.


EENA Publishes New Whitepaper on Enhancing Emergency Service Operations.

Control rooms  |   Broadband  |  2025-04-03

EENA, the European Emergency Number Association, published a new document on enhancing emergency service operations.



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