City of Kelowna Selects Federal Engineering for Dispatch Systems Migration Support

The City of Kelowna Fire Department (KFD), in British Columbia, Canada has selected Federal Engineering, Inc. (FE) to serve as their consultant for migration to a new Computer Aided Dispatch (CAD) and Records Management System (RMS) solution.

“Kelowna is rapidly evolving and becoming a more urban and dynamic region. The city is the sixth largest in British Columbia and has one of the fastest growing metropolitan areas in the country. To continue to meet the public safety needs of our growing City, we have employed FE to assist with the replacement of our end-of-life CAD and RMS. The new solution will be compatible with the City’s current NG9-1-1 project, which is also being conducted by Federal Engineering,”

explained Mr. Jason Bedell, Assistant Fire Chief with the Kelowna Fire Department.

The project will consist of 3 phases to be completed over a year:

• Phase 1: Needs Assessment and RMS RFP Development
• Phase 2: Procurement Support
• Phase 3: Implementation Oversight”

Mr. Donald Nagle, Vice President at Federal Engineering, Inc., said:

“FE has assisted many government agencies across North America in successfully replacing their CAD, RMS, and mobile data systems. Our consultants are former technologists, dispatchers, dispatch center managers, and first responders, who appreciate the need to stay current with new technologies in public safety software systems. FE helps our clients implement cost-effective systems that can be implemented with minimal risk. FE has the breadth of experience to effectively complete these types of projects on time and on budget. We understand the unique aspects of operations in Canada. The combined background of FE’s Canadian and US subject matter experts brings the industry knowledge and experience to satisfy the needs of the Kelowna Fire Department.”