2021-07-27

Intrado and ADT Partner to Enhance Emergency Response via Direct Data Messaging to 911 Communications Centers

Source: Intrado Corporation
Curated by: Gert Jan Wolf - Editor-in Chief for The Critical Communications Review

Intrado Corporation (“Intrado”), a global leader in technology-enabled services, and ADT, a leading provider of security, automation, and smart home solutions, today announced a partnership that enables ADT to deliver additional data to 911 centers and first responders throughout the alarm response process by means of Intrado’s Emergency Data Broker™. When an alarm is triggered, ADT is able to send important event information with additional data for delivery to the appropriate 911 center for homes and businesses monitored by ADT. With this data delivery system, 911 telecommunicators and first responders will benefit from better situational awareness about the affected premises, helping to improve response safety and effectiveness.

This new data-messaging-to-911 feature is available to any text-to-911-capable public safety answering point (“PSAP”) in the United States at no cost and is vendor agnostic. There are no hardware, software, network, or other configuration changes or updates required for any text-to-911 capable PSAP, regardless if they are currently using Intrado solutions.

“We know that in an emergency, situational awareness is key to implementing the right response safely and effectively. Across our portfolio, we are developing and deploying solutions that allow public safety to leverage the ever-expanding network of additional data for precisely this purpose,” said Jeff Robertson, President of Intrado Life & Safety. “Emergency Data Broker is an essential component of the emerging Next Generation 911 (“NG911”) ecosystem, where we are proud to be a leader. Integrating our NG911 capabilities with ADT further expands the reach of our mission-critical 911 solutions and confirms our commitment to public safety nationwide.”