Esri, GeoComm, RapidSOS partner to bring advanced situational awareness solution to first responders

Esri, the global leader in location intelligence, today announced a partnership with GeoComm and RapidSOS to integrate real-time location, indoor mapping, and critical incident data to help 911 personnel more effectively dispatch resources in a single unprecedented situational awareness solution. GeoComm, an industry leader in public safety location-based solutions, and RapidSOS, the trusted data provider for over 4,700 Emergency Communications Centers, have joined with Esri to help bring first responders this new offering.

Location is the most important piece of information in an emergency. With over 80 percent of 911 calls coming from cell phones—many of them coming from citizens located indoors—it is critical that first responders have accurate information on where incidents are occurring. This partnership provides accurate caller location and other critical data through the context of indoor maps, creating an advanced view of the emergency.