2020-02-26

RapidSOS releases free life-saving situational awareness tool to 9-1-1 centers in the US

Source: RapidSOS
Curated by: Gert Jan Wolf - Editor-in Chief for The Critical Communications Review

RapidSOS, the emergency technology company that connects millions of devices to over 3,700 Emergency Communications Centers, is now providing credentialed public safety agencies with Jurisdiction View – a new situational awareness tool to access critical location and additional data during an emergency. This feature is included in RapidSOS’s free software application RapidSOS Portal. Developed over several years in collaboration with more than 1,000 first responders, Jurisdiction View automatically puts life-saving data at the fingertips of public safety officials during an emergency. This information includes the location of wireless 9-1-1 calls from iPhones (iOS 12+) and Android devices (4.0+), and rich contextual data from connected vehicles, digital health devices, connected buildings, and applications such as Uber.

Leveraging RapidSOS’s Next-Generation-911 technology, Jurisdiction View provides a number of benefits, including: 1. Situational awareness: Jurisdiction View allows dispatchers to differentiate between clustered, high-visibility emergencies (like a multi-car accident), and calls related to isolated emergencies. 2.Outage support: Jurisdiction View can display emergency information even if an outage takes down 9-1-1 voice circuits. 3. Advanced alerts: Jurisdiction View often plots the location of events before the phone rings. 4.Enhanced user interface: Telecommunicators can now select any active call from a queue and immediately zoom in to access any available emergency data.

https://rapidsos.com/blog/rapidsos-releases-jurisdiction-view/