NICE to upgrade Prince George’s County NG911 System
NICE solutions announced that it will support County’s current communications needs and facilitate eventual transition to text-to-911 and NG911.
Prince George’s County, Maryland, is committed to establishing one of the premier emergency communications centers in the Washington D.C. Metro area. Just months after opening its new 46,000-square-foot, state-of-the-art Public Safety Complex in Landover, Md., the public safety agency has commissioned NICE Systems (NASDAQ: NICE) to upgrade the communications recording systems at its main 911 center in Bowie, Maryland, and to equip the new 911 backup center at its Landover complex with upgraded NG911-ready technology as well. The NICE solutions will support the County’s current communication recording needs and enable a seamless migration to text-to-911 and NG911.
The NICE upgrade and expansion builds on other technology investments that the County had already made to transition to a fully interoperable and NG911-ready public safety environment. These include a Motorola P25 radio system and an Airbus DS VESTA® 9-1-1 system designed to support text-to-911 and future NG911 communications. The County’s upgrade and expansion of NICE solutions, including NICE Inform and NRX, mean that these IP communications can be captured and assembled chronologically in a complete incident timeline, along with other multimedia. And because NICE’s solutions are text-to-911 capable, Prince George’s County will be ready to start logging these emergency communications the minute it completes the transition to text-to-911.
“With NICE, we have a reliable solution that meets our needs today and will continue to do so well into the future,” said Charlynn F. Flaherty, Associate Director, Public Safety Communications, Prince George’s County Public Safety Communications. “NICE Inform enables us to link all of our radio dispatch, 911, and text-to-911 functions together rather than handling those incident reconstructions through separate products.”
“Text-to-911 and NG911 are going to both enhance and complicate emergency communications,” said Chris Wooten, Executive Vice President, NICE Systems. “Emergency communications centers, like Prince George’s County, need confidence that the solutions they’re investing in today will be able to handle the multimedia requirements of the future. Our NG911-ready solutions do exactly that.”
