CCR  |  2015-07-16

TeleCommunication Systems Interoperability Lab Drives Text-to-911 Deployment for Public Safety

Source: MCCResources

TeleCommunication Systems announced this week that TCS has extended its Interoperability Lab to include Session Initiation Protocol (SIP)/ Message Session Relay Protocol (MSRP) testing for text

TCS has completed MSRP interoperability testing with four public safety equipment vendors: Airbus DS Communications, Emergency CallWorks, ModUcom and Solacom. The TCS Interoperability Lab enables NENA i3-compliant call-handling solution vendors to test their text-to-911 interfaces and software prior to deployment into Next Generation 9-1-1 (NG9-1-1) public safety answering points (PSAPs). Four additional public safety equipment vendors are in the process of equipment testing for NENA i3 compliance.

TCS continues to drive interoperability efforts by working with legacy text-service providers that use proprietary protocols as well as next generation providers that use the standards-based MSRP protocol, in order to simplify the deployment and accelerate the adoption by PSAPs interested in receiving text-to-911 messages.

TCS today supports more than 530 PSAPs with production service in 35 states or regions and is working with an additional 330 PSAPS to implement text-to-911. The TCS Interoperability Lab allows call-handling solution vendors to test the interfaces that process these messages. This provides an effective path to ensure smooth deployment of MSRP-based interfaces for text-to-911. PSAPs, in turn, will know which releases of a vendor's call-handling software have completed MSRP interoperability testing prior to relying upon them to process emergency text messages from the public.