Ericsson Emergency Response
The Emergency Response solution enables rescue and relief workers to command, control and communicate urgent information quickly and efficiently, helping to save lives and protect property.
The solution is a flexible end-to-end solution that integrates system solutions for telephone, radio and data communications for customers where 24/7 accessibility and reliability are essential
- Handles national, regional and district-level operations, and distributes traffic according to pre-configured patterns
- Enables specialists over a wide area to collaborate, communicate and share information
- Is an efficient system for Call Taking and Dispatching with precise decision support. The high level of configurability provided enables conformity with any workflow process.
- Makes it possible to communicate incident information to all involved in true real time, helping staff make the right decisions
The high availability in the Emergency Response solution is based on the concept of multiple Control Rooms with Operator Positions, and multiple System Sites where HW and storage are physically located.
