Admin Console

The Admin Console provides full and flexible organizational control over service settings, capabilities, entities (groups, users, devices etc), and access permissions.

The Console includes:

• A provisioning interface for organizations, users, groups, devices, cameras, and radio integrations.
• The ability to define communications connectivity permissions and contacts - including who can access whom.
• Organizational control of each user’s capabilities – enabling all access permissions, system features and priorities for each user.
• Multiple admin levels and capabilities with support for distributors, resellers, and service providers, and customer organization. 
• Templates and batch edits for quick setup of system users and their capabilities.
• Customizing roles and color tags for roles and assigning them to users.
• A recording interface for researching incidents and playing and downloading recorded groups and user PTTs.
• Auditing system actions.  

Key Capabilities

• Centralized Organization Management – Manage multiple organizations under a single administrative framework, allowing service providers, resellers, and large enterprises to control users, groups, and permissions across multiple entities.
• Centralized User & Device Management – Provision and manage users, user connections, groups, devices, cameras, and radio integrations with ease.
• Granular Access Control – Define who can communicate with whom, set priority levels, and manage real-time communication permissions.
• Advanced Role-Based Administration – Supports multiple admin levels, allowing distributors, resellers, service providers, and customer organizations to customize roles and access rights.
• Batch Provisioning & Templates – Quickly set up, modify, and apply standardized settings across large user bases with batch editing and templates.
• Incident & Call Recording Management – Securely store, play back, and download PTT, and recordings for compliance and incident review.
• Comprehensive Audit & Activity Logs – Track system actions, monitor changes, and maintain full transparency for security and compliance.
• Customizable User Roles & Visual Tags – Assign custom roles and color-coded tags for quick identification and streamlined operations.

With its powerful administrative tools, scalable architecture, and intuitive controls, the Synch Admin Console ensures organizations have seamless control over their communication and incident management ecosystem.