Control rooms  |  2023-10-26

GeoComm and RapidSOS Empower Emergency Communications Centers to Convert Raw Z-axis Location Data into Dispatchable Locations

Source: GeoComm
Curated by: Gert Jan Wolf - Editor-in Chief for The Critical Communications Review

GeoComm, provider of Public Safety Location Intelligence, and RapidSOS, creator of the world’s first intelligent safety platform, are excited to announce that RapidSOS is offering a Floor Levels feature powered by GeoComm Vertical Location Services.  Currently available for 9-1-1 calls from Android-based devices, this feature empowers RapidSOS customers with the ability to convert raw z-axis position measurements into a dispatchable location.  The service provides critical data resulting in reduced emergency response times that saves lives and protects property.

When a 9-1-1 call is received at an Emergency Call Center (ECC), emergency call takers are able to view z-axis location information in an actionable format. This is a transformational opportunity for the Public Safety industry, which will now have access to floor-level actionable data on 9-1-1 callers throughout the United States.

GeoComm Vertical Location Services uses nationwide open-source data for elevation and building details to estimate a caller’s vertical location along with additional details about that location, such as a building name.  There are no requirements for local GIS data to run the system, but results can be improved by accessing a paid upgrade to Vertical Location Services, which provides additional relevant information about indoor spaces, including indoor maps and details about what is inside buildings along with other data being delivered in GeoComm Vertical Location Services query responses.

"Through this partnership, we empower our customers with actionable z-axis position measurements,” said Edward Parkinson, President of Public Sector at RapidSOS. “This data enables ECCs across the country to more efficiently and effectively identify, communicate, and navigate to 9-1-1 caller's locations inside multistory buildings, resulting in reduced emergency response times that saves property and lives."