Total Response Joins RapidSOS

RapidSOS Welcomes Total Response to Its Team, Launching a New Era of Unified Emergency Response with AI-Powered Protocols.

RapidSOS, the intelligent safety platform that connects emergency services with real-time data from connected devices, is proud to announce a major milestone in its mission to transform public safety: Total Response is now officially part of the RapidSOS team.

This partnership represents far more than a traditional acquisition—it’s a unified commitment to building technology that supports the professionals who are the backbone of 911 systems across the country. By integrating Total Response into the RapidSOS ecosystem, the company is enhancing its flagship platform, RapidSOS UNITE, with structured call-handling protocols and artificial intelligence (AI) built specifically for the emergency communications profession.

A Shared Vision for Smarter, Faster, Safer 911 Response

Public safety professionals are often asked to do more with less—less time, fewer resources, and limited support. With Total Response now a core part of RapidSOS, the companies are redefining what’s possible for Emergency Communication Centers (ECCs). By combining Total Response’s trusted emergency call-taking protocols with RapidSOS’s real-time data capabilities, this collaboration is designed to reduce complexity, boost responder confidence, and help save more lives.

“911 professionals carry an incredible burden. With this partnership, we’re giving them the tools to carry it more efficiently, with more clarity and less friction,” said a spokesman at RapidSOS. “We’re not just adding features—we’re building an ecosystem that works for them, alongside them.”