Control rooms  |  2025-09-23

Intrado Appoints Lou Blatt as Chief Product Officer

Curated by: Gert Jan Wolf - Editor-in Chief for The Critical Communications Review

Intrado Life & Safety, Inc. (Intrado), the leader in emergency communications technology, today announced the appointment of Lou Blatt as the Chief Product Officer (CPO). Blatt brings over 20 years of corporate and product leadership experience to his new role, in which he will oversee the creation and development of innovative Next Generation 9-1-1 (NG9-1-1) and public safety solutions.

“We're at an inflection point where the entire industry is moving to end-to-end NG9-1-1, and Lou brings the product vision and execution experience we need to stay ahead of that curve,” said Matt Carter, CEO of Intrado. “His track record of innovation and relevant market experience will be critical as we push the boundaries of what's possible in emergency communications and expand access to the next generation of public safety technology.”

Blatt is an accomplished cross-functional business leader with a storied career leading teams to growth and success. Most recently, Blatt served as Head of Product for Vonage, spearheading the company’s CCaaS and UCaaS strategies and bringing intelligent contact center solutions to market. Blatt also previously served as SVP of Product Marketing and Chief Marketing Officer for OpenText, where he was responsible for sales and demand generation in addition to product development; and as the SVP of Market Strategy and Operations for Genesys, working with other department leaders to transform the company from a legacy contact center infrastructure vendor to a cloud-based customer experience technology provider. He has also held leadership roles at Pegasystems, ACI Worldwide and Peregrine Systems, each of which included product management responsibilities.