Synch 6.9 Redefines Worker Safety

The latest release transforms emergency response from a single button into a fully automated, always-on safety ecosystem.

Evolving Safety from Reactive to Ubiquitous: With the launch of our Synch Safety initiative, the company moves beyond the traditional “Panic Button” to a sophisticated ecosystem of automated orchestration and response.  

The latest release od Synch, version 6.9, release marks a pivotal shift for the Synch ecosystem, transitioning our Safe Worker solution to “Synch Safety” – a proactive, ubiquitous safety environment. Through the Synch Safety initiative, we have moved beyond the traditional “Panic Button” to create a sophisticated network of automated orchestration and response. 

Synch Safety New Features

• Dedicated “Panic Button User” Mode: A new specialized license type that transforms the mobile app into a high-contrast SOS safety terminal. It removes complex communication tabs like PTT and Map to ensure at-risk staff have a fail-safe, distraction-free route to help. 
• Enhanced Man Down with Fall Detection: Leveraging device accelerometers and gyroscopes, Synch now automatically detects sudden impacts or falls. This triggers an immediate SOS, bypassing inactivity timers to ensure rapid response for physical injuries. 
• Customizable Risk Statuses: Define unlimited worker statuses – such as “Working Alone” or “High Risk Site Supervision” – each with unique avatars and specific safety protocols. 
• Automated Timers: Activating a status can automatically start a Health Check timer. If a worker fails to acknowledge a prompt, the system automatically triggers an SOS alert to the dispatcher. 
• Persistent Dispatcher Alerts: SOS signals trigger a persistent “Red Alert” state across all dispatcher screens that remain active until a human formally resolves the incident. Dispatcher can control the emergency call, locate the user, and orchestrate the incident and responders. 
• Connectivity Logs: Dispatchers can now see exactly why a user went offline, distinguishing between technical issues like “Battery Exhaustion” or “Signal Loss” and user actions like “Manual Logout”. 
• SOS opt out – If allowed by Admin (“Permission to Opt-Out”) – a mobile user can manually opt out of receiving visual and audible SOS alerts from connected peers within their organization. 

Operational Intelligence & Connectivity Diagnostics

 Beyond safety, Synch 6.9 streamlines the daily experience for both users and managers. 

• Quick Message Reactions: e.g., Thumbs-Up, reduce chat clutter 
• Automated Incident Closure – closing incidents after predefined period of time prevent stale incidents from cluttering the operational view.  
• Streamlined Admin Console: A new “Features vs. Capabilities” model separates organization-wide master switches from granular user permissions. 
• Geofence/POI Editing Permissions – allowing creators to define exactly who is authorized to modify or delete Points of Interest (POIs) and Geofences. 
• Internal Incident Comments– this update extends the “Internal Comments” capability to mobile users designated as Incident Managers. 
• In-App Speed Tests: Mobile users and dispatchers can run real-time diagnostics to measure upload, download, and latency, allowing for better support.  
• Advanced Indoor Positioning: Precise vertical tracking (Floor and Room level) is now available using Wi-Fi and Bluetooth beacons. 
• Unified Map Search: A single, “smart” search bar now handles addresses, users, incidents, and geofences simultaneously.  
• Optional Recording Visibility – new optional (Admin set) transparency controls to ensure users are aware when their communications are being monitored. 

Synch 6.9 introduces a suite of features designed to protect lone workers, streamline emergency communication, and provide administrators with granular control over their organization’s safety protocols.  The core of this release is a total overhaul of how distress signals are sent, received, and managed.

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