Broadband  |  2023-10-16

Starcomm Pairs Hawaiian Hotels, Stores, Schools, And Retirement Clients With Pryme

Source: fieldtechnologiesonline
Curated by: Gert Jan Wolf - Editor-in Chief for The Critical Communications Review

Over the last hundred years, communications technologies have continually evolved yet in many ways traditional two-way radio has stayed essentially the same. Despite naysayer predictions, two-way radio communications have not been replaced by push-to-talk over cellular (PoC) on smartphone devices. Indeed, in industries that don’t require wide-area coverage, two-way radio usage is alive and well.

Halepuna Waikiki, a four-star resort by Halekulani, Hyatt Regency Waikiki, Ritz Carlton Residences-Waikiki Beach, and the Aqua-Aston Hospitality chain, are just a few examples of the high caliber hotels Starcomm (one of the leading communications equipment dealers in Honolulu) serves. In addition to outfitting hotel staff with two-way radio equipment, they also provide audio accessories from Pryme to enable discreet communications to elevate guest experience.

Two-way radios and accessories support inter-departmental communications. For hoteliers, that means front desk, security, housekeeping, and other personnel can stay in constant contact. However, each property has its own unique specifications. That’s why Starcomm recommended Pryme’s LMC Series Earpieces for some while for others, Pryme’s SPM Series Surveillance-Style Lapel Mics were the best solution. The latest Honolulu trend are multi-million-dollar luxury condos and high-rises that have every amenity imaginable and take an immense crew to keep things operating smoothly. Many of these complexes followed Starcomm’s expert advice and incorporated Pryme accessories into their two-way radio systems.

Dinah Hanson, East Coast Regional Sales Manager at Pryme said, “I first met Starcomm Wireless in the 1990s at an IWCE Show. To win their business, we provided sample earpieces and free shipping on every order. Over time, we also earned their trust, which is the key to our long and fruitful dealer/supplier partnership.”

Though Starcomm Wireless has deep roots in hospitality, they have established footholds in other verticals as well. For instance, Starcomm guides comms decisions for ABC Stores, one of the largest companies in Hawaii. In the education and retirement sectors, Starcomm equips staff with two-way radios so they can communicate across campuses and facilities. Starcomm’s client roster includes The Plaza Assisted Living with six locations across O’ahu, One Kalakaua Senior Living, a multi-purpose condominium community, and Punahou, one of the most prestigious private K-12 schools on the island. However, noisy radios can be disruptive in these types of environments, which is where the right audio accessory makes a big difference. In every case, Starcomm paired Pryme Lapel Mics with Kenwood or ICOM Radios.

“Radio rentals are also a big part of our business,” said Panis. “Since rentals usually need accessories, we keep hundreds of earpieces in stock, all from Pryme. In fact, our store has an entire wall dedicated to a Pryme products display, which says a lot about our confidence in them.”