2017-12-03

Zetron awarded state of Iowa contract for providing hosted NG9-1-1 solution

Source: ICCRA
Curated by: Gert Jan Wolf - Editor-in Chief for The Critical Communications Review

Zetron will soon be delivering a Next Generation 9-1-1 solution that will significantly enhance public safety services throughout the state of Iowa. Next Generation 9-1-1 standards, developed by the National Emergency Number Association (NENA), enables the public to send text messages, images, video and data to the 9-1-1 centers in addition to voice calls. The state of Iowa has 113 Public Safety Answering Points (PSAPs), which will benefit from the upgrade of their systems.

Zetron’s MAX Call-Taking Next Generation 9-1-1 system will be hosted in geo-diverse, environmentally-hardened facilities. Zetron will also provide Public Safety applications including, MAX CAD (Computer Aided Dispatch), MAX GIS (9-1-1 mapping), Eventide Logging Recorder and PowerPhone Emergency Medical Dispatch software. RACOM, Zetron’s partner of choice, will be delivering installation, support, and maintenance services for the state of Iowa as part of this contract. Implementation is set to begin in 2018.

http://www.iccraonline.com/iccra/news/5752/zetron-awarded-state-of-iowa-contract-for-providing-hosted-ng9-1-1-solution