2021-09-10

Hexagon Partners with RapidSOS to Provide Life-saving Emergency Data to First Responders

Source: Hexagon
Curated by: Gert Jan Wolf - Editor-in Chief for The Critical Communications Review

Hexagon’s Safety, Infrastructure & Geospatial division has partnered with RapidSOS to deliver life-saving emergency data – including caller location, health and medical information, connected building data and more – from over 350 million connected devices to first responders in an emergency. This information provides unprecedented situational awareness so responders can arrive on scene faster and better informed.

Hexagon’s public safety solutions protect one in nine people worldwide. Through the partnership, Hexagon’s HxGN OnCall Dispatch software is recognized as RapidSOS Ready. HxGN OnCall Dispatch, Hexagon’s industry-leading computer-aided dispatch (CAD) solution, provides police, fire, ambulance, transportation agencies and others with superior incident management capabilities. The partnership enables Hexagon customers to harness additional data through the RapidSOS Platform to help deliver better service during emergencies and major events. For example, when a call is made from a user's registered mobile phone or connected device, call-takers will automatically receive critical details about the caller to send to those responding to the call for service.

“At Hexagon, our goal is to help public safety agencies deliver the best services possible by equipping them with the tools and information they need,” said Steve Marz, vice president of global product management, Safety & Infrastructure, at Hexagon’s Safety, Infrastructure & Geospatial division. “By partnering with RapidSOS, our customers gain access to a wealth of information that can be instrumental during emergencies, but most importantly, can help save lives.”

“RapidSOS and Hexagon are united in our commitment to empowering safer, stronger communities with intelligent, data-driven emergency response worldwide,” said Jessica Reed, vice president of strategy and global partners at RapidSOS. “Together with our RapidSOS Ready Emergency Community, we’re providing people with an added layer of safety and security and supporting our heroic first responders in saving millions of lives annually.”