Control rooms  |  2022-04-14

Hexagon selected by Anchorage Police Department for next-gen 9-1-1 solution

Source: Hexagon
Curated by: Gert Jan Wolf - Editor-in Chief for The Critical Communications Review

Hexagon’s Safety, Infrastructure & Geospatial division today announced Anchorage Police Department has selected Hexagon’s industry-leading public safety platform to bring next-generation 9-1-1 capabilities to the city’s emergency operations. The new system, comprised of HxGN OnCall Dispatch, HxGN OnCall Records and field mobility solutions, will enable the department to better manage high call volume, dispatch more efficiently and improve response times through greater management of resources.

Anchorage, Alaska’s largest city, has a 9-1-1 coverage area encompassing more than 100 square miles. The Anchorage Police Department Emergency Communications Center handles approximately 400,000 calls annually, serving as the initial public safety answering point for all 9-1-1 calls in the city. The new integrated solution will streamline processes and procedures, enhance emergency response, and equip law enforcement with vital information both in the field and at the office.