Leitstelle Tirol selects Hexagon’s CAD solution for statewide command & control center
Leitstelle Tirol GmbH, the statewide command and control center for fire, rescue and other emergency response services in the federal state of Tyrol, Austria, has chosen the industry-leading computer-aided dispatch (CAD) solution from Hexagon’s Safety & Infrastructure division to support call-takers and dispatchers and optimize public safety answering point (PSAP) processes. As the prime contractor for the project, Hexagon’s Safety & Infrastructure division will integrate the new CAD system with the rescuetrack geospatial platform by Convexis and the voice communications system by Strabag Infrastructure & Safety Solutions. An end-to-end solution with leading-edge spatial search, routing and unit recommendation and alarming functionality will be delivered. This will help to pinpoint an event’s location as quickly as possible, reduce response times and optimize use of the statewide fire and rescue fleet.
“For more than a decade, Hexagon has supported the efforts of fire and rescue agencies across Austria,” said Bernd Noggler, managing director for Leitstelle Tirol. “We are excited to work closely with them to improve every facet of our operation – from call-taking and emergency handling to reporting and incident analysis.”