LTE  |  2018-01-18

Sprint Gives Business Customers Enhanced Connectivity with Next Gen. Push-To-Talk

Source: The Critical Communications Review | Gert Jan Wolf editor

Sprint officially launched Sprint Direct Connect Plus (SDC Plus), Sprint's next-generation push-to-talk solution.

The solution is designed to give business teams the power of real-time communication with the push of a button for nationwide, one-to-one group or broadcast communications.

SDC Plus is enabled by the new PTT platform from Kodiak, a Motorola Solutions company. Kodiak brings Sprint's customers enhanced push-to-talk capabilities including over Wi-Fi, presence status and tablet support. SDC Plus also offers a central portal, the Corporate Administrative Tool (CAT), to manage contacts and groups. It boasts immediate call setup with reliability and clarity at the push of a button. While on the Sprint network, the Quality of Service feature helps ensure calls on Sprint’s push-to-talk devices are prioritized during times of high network use – at no additional cost.

Sprint announced that SDC Plus is now available through a downloadable app on most Android and iOS smartphones and tablets for just $5 per month. These rugged devices with a physical PTT button currently support SDC Plus:

  • Kyocera DuraXTP
  • Kyocera DuraForce Pro
  • Kyocera DuraTR

“Push-to-talk is one of the most effective ways for business customers to communicate quickly and effortlessly with their mobile employees,” said Kim Green-Kerr, Sprint senior vice president for business sales. “SDC Plus is the workhorse solution for today’s workforces. It helps businesses cut down on phone calls, easily have group conversations, manage employees across geographies, and reduce email volume. The evolution of push-to-talk to SDC Plus is one of the many ways we enable businesses to be more efficient and ultimately more profitable.”

Part of Sprint’s legacy of innovation and leadership is the application of push-to-talk solutions for a variety of business segments, including construction, hospitality, event planners and property managers. Today’s launch of SDC Plus continues Sprint's commitment to provide advanced PTT services to businesses into the future. SDC Plus capabilities will continue to expand through 2018, and additional features will do even more to keep Sprint business customers connected.

Sprint Direct Connect Plus push-to-talk communication helps to get the job done quickly, efficiently, and safely:

  • Instant connection. Gets workers the information they need when they need it.
  • Push-to-talk calling. Reduces non-productive chit-chat and time spent on calls.
  • Voice. Helps communicate the message and tone clearly, reducing potential misunderstandings vs. texting.
  • 1-to-1 or Group communication. Helps workers respond quickly, coordinate efforts, and work more efficiently.
  • In-building, nationwide, international. Enables users to work closely with others regardless of where they are.
  • Corporate Administration Tool. Simplifies management of contacts and groups.

Key benefits of SDC Plus:

  • Saves time – management and workers quickly find out what they need to know and then act.
    Increases productivity – users can better coordinate plans and schedules with ability to quickly check on progress.
  • Improves safety – users can immediately alert others of problems, hazards and danger.
  • Improves customer satisfaction – customers benefit from fast response time, greater coordination, and timeliness of completion.